ServiceNow Business Consultant

As a ServiceNow Business Consultant at Devoteam, you are the primary link between our clients'

business stakeholders and the technical delivery team. You lead and animate client workshops to

understand business needs and co-design the right solutions, translate functional requirements into

scalable configurations, and guide clients through process optimization using ServiceNow's platform

capabilities. You own your engagements end-to-end from requirements gathering and solution design to

training and go-live support while proactively identifying risks, dependencies, and opportunities for

improvement.

At Devoteam, we lean into change and embrace emerging technologies from day one. Every consultant

receives dedicated AI training and modern tools designed to streamline daily work, amplify expertise,

• and fast-track learning.
• Responsibilities

● Lead and animate client workshops to understand business needs and co-design the right

solutions

● Partner with business leaders to asses…