Customer Intelligence Officer

As a Customer Intelligence Officer, you will be part of Equans’ Strategic Marketing Team. You will work closely with colleagues from Strategic Marketing, Digital Marketing and Business Insights. Together, you will combine customer data, customer feedback and market insights to create useful knowledge for our marketing and communication approach.

Within this partnership, you will connect customer knowledge with business opportunities and marketing initiatives. You will analyse insights from CRM systems, customer research and Voice of the Customer programmes and turn them into concrete recommendations. In this way, you will help marketing better respond to customers’ needs and expectations.

With your contribution, we will strengthen our customer-focused and data-driven marketing approach, positioning, messaging and marketing activities.

At Equans, we believe that diverse talents strengthen our teams. We actively build an inclusive work environment where everyone feels welcome, can be …

• Come as you are, ideally with:some experience, approximately 1 to 3 years, in customer insights, CRM, market research, marketing analytics or a similar role
• an affinity for data analysis and reporting
• familiarity with Power BI, Excel and CRM platforms such as Salesforce
• the ability to clearly translate insights into recommendations and actions
• an interest in customers, markets and data
• a curious and analytical mindset, combined with clear communication skills
• you feel at home in a technical B2B environment

Groepsverzekering

Bedrijfswagen

Tankkaart / Laadpas

Maaltijdcheques

Smartphone

Laptop

Internetvergoeding / Abonnement

Extra-legale vakantiedagen

Individuele hospitalisatieverzekering

Leasefiets

Forfaitaire Kosten

Eco Cheque

Opleiding

13e maand

Vakantiegeld

Thuiswerk

Anciënniteitsverlof

What if you became a Customer Intelligence Officer at Equans?For you this means:

• a market-rate salary in line with your education and experience
• interesting training and career development opportunities
• group insurance, hospitalisation insurance
• eco vouchers, meal vouchers, representation allow…